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Context Help

If you lose your way inside our Control Panel, the first thing you should do is press the Help button, which is visible on each and every page. A context menu will appear. It offers thorough info about all the operations that you can carry out on the given page. Each context menu shows up on the very same page so that you can quickly return to your work.

Video Tutorials

We have an extensive array of instructional video clips demonstrating how to use our hosting Control Panel. They're created for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can quickly become familiar with our Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't find the solution you searching for, examine our extensive Frequently Asked Questions database, which comprises questions asked by actual persons and provides real solutions. We regulary "revamp" our Frequently Asked Questions section with new Q&A's so as to cover all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the Frequently Asked Questions database either, we have a great team of tech support engineers available 24/7/365 and eager to assist you with any problem. Each support ticket you send will be answered in less than 60 minutes (the average response time being approximately 20 mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 269277

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com